RX-8 Clutch Pedal Bracket imminant failure..

subject:	rent car
author:	gffgffgff
date:	April 20, 2010 - 1:04am

Awesome tips. I’ll be passing this post on for sure
http://www.rentmeacar.com.au

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subject:	Broken pedal - 63K miles 05' rx8
author:	wampa007
date:	April 12, 2010 - 8:17am

I was told today at a local repair shop that my clutch pedal was broken and would need to be replaced. The pedal only comes back about 2-3 inches when fully pressed (sticks to the floor). I originally took my pedal to a mazda dealer and their 'diagnosis' was that I needed my entire clutch replaced. When I tried to get my car back without repair because I felt I was about to be ripped off, they service manager had the balls to charge me $100 for looking at the car and wouldn't give me my car back until I paid the fee ("because they dont work for free"). This happened at Sport Durst Mazda in Durham, NC. I know they are desperate to make money in such a bad economy, but dishonesty/incompetence is unacceptable.

================== UPDATE =================
I took my car to Southern States Mazda after speaking to a customer service rep that told me he had no leeway with the Service District Manager for reimbursement unless the diagnoses was made at a Mazda dealer. I was led to believe that if I took my car to a dealer they could do something for me. It cost me $47 for the independent shop diag/repair work start, $65 for towing to a dealer, and when it got to the dealer they said the engine was flooded (The tower took it himself since I was not free during that time). A flooded engine start is $100, which I could have done myself but wanted the mechanic to verify the car was working before leaving it with the sales department so I could pick it up after hours. Oh, and the dealer repair was $50 more than what the independent shop would have cost me.
In summary, I ended up spending an extra ~$250 to have it taken to a dealer and the customer service rep ended up telling me they would not reimburse me a dime. (Though VISA did reimburse the original incorrect diagnostic fee). I spoke to another customer service rep, Linda, who apparently speaks on behalf of the President with respect to Customer Service and she told me two levels of management denied my request.
I pointed out that they failed in two Corporate Social Responsibility statements posted online at:

http://www.mazda.com/csr/csr_vision/customer/

Improving Product Quality
#2 states "We will make rapid improvements in the quality of our products by collecting, analyzing and reporting quality issues in the market in a timely manner."
-Yeah, right. They replaced the broken pedal that everyone is now seeing with the same poorly designed and manufactured part.
#4 states "Fixing Problems Correctly the First Time
If a problem occurs with a customer's vehicle, we will try to fix it properly the first time. We do our best to ensure customers leave our service centers with a smile."
-The original dealer did not do this. And when I pointed this out to her she said "Sorry!"

All I'm asking for right now is that I be reimbursed for the extra expense over what it would have paid had the original dealer done their job. I'll deal with the actual repair when the recall happens, my guess is within 3 years.
And I hope everyone writes the same government agency that put a $16 million dollar fine on Toyota for their pedal problems and encourages them to treat Mazda the same way, it would only be just.

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subject:	Clutch Bracket
author:	2rotor
date:	March 28, 2010 - 10:17am

I have a 2004 RX8 with 64,000 miles. Yesterday the clutch started squeaking on release. After 15 miles, the squeak stopped and my clutch moved to the right when I engaged it. Sounds like a bracket issue. Today is Sunday, so I will find out in the morning. Does anyone know the cost of this repair?

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subject:	CLUTCH BRACKET
author:	RXFEVER
date:	April 4, 2010 - 11:20am

get under the dash & check the clutch base. it looks that the base is crack or already broke. that's what happens to mine. clutch bracket came as a complete assembly. cost is around $190 to $200 new, use and reinforce ones can be found on internet. it's not a difficult task to do if you have the instructions. good luck!

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subject:	RX-8 Clutch Pedal Bracket imminant failure..
author:	Nay
date:	January 28, 2010 - 12:56pm

I actually just got back from getting an oil change on my car... I had noticed for a few weeeks that there was a squeaky noise in the clutch and i would not be able to shift unless it pressed the clutch all the way in. So now it turns out that it's broken and needs to be replaced ASAP... My RX-8 is an 04 with about 67k miles on it.

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subject:	I hear you
author:	dlang100
date:	August 16, 2009 - 12:06pm

I have a 2004 RX-8 with 97,000 miles. The left side of my clutch bracket just broke. I am going to call the stealership tomorrow to ask about a recall (knowing there is not according to the NTSB). I have found a couple of after-market assemblies and will go that route unless Mazda wants to give me a free replacement.

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subject:	Clutch Pedal Bracket
author:	tottoatol
date:	February 6, 2008 - 1:34am

My RX8 is over 4 1/2 years old and many shifts, including Auto-X and SCCA Track Days, and I have not noticed any bracket issues...but thanks. Never hurts to get a topic on the table.

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